The primary goal of this course is to introduce students to the strategic options available to firms.

It will draw upon  kills acquired through various courses to determine actions that lead to the short-term survival and long-term success of the organization, requiring decisions of strategic importance that affect the whole firm.

At the end of the course, students will understand and be able to apply some of the following concepts in contemplating strategic actions: the importance of strategy to a firm and to its success; how resources create value and their effective use; economies resulting from scale, scope and learning and implications for industry structure and firm growth; and the internationalization of a firm and the challenges that poses.



The focus of this course is the financial management environment and issues faced by international business enterprises because of their international operations.

Many of the same financial management challenges are common to both domestic and international businesses. But businesses with international operations also face unique issues in the context of having economic advantages and opportunities not usually available to strictly domestic companies. International businesses also face additional risks because of the cross-cultural nature of their business.
Taking advantage of these opportunities and managing these additional risks is a recurring theme in the curriculum for this subject. Emphasis is given to managing the multinational corporation, but many of the issues addressed in this course are also relevant for firms with more restricted international business dealings.



This course focuses in particular on the link between strategy and operations in complex (internal and external) services that create the most value in any organization.

Process management is the linchpin between all aspects of the course: service strategy, service quality, the dynamics of operational change management, organizational learning, process improvement methodology and process design methodology. The nature of this subject calls for a mix between conceptual and practical aspects. The challenge here is the maintenance of coherence between strategy and action. Students will be expected to draw on their management experience to work on a practical project throughout the course.



This course serves as an introduction to human resource management for those considering careers in employment relations and those who will potentially have people management responsibilities.

HR processes and practices are studied in contexts and with a consideration of stakeholders’ interests, leading to an appreciation of the contribution of human resource management to organizational success. Students will evaluate particular approaches to human resource management through analyzing real-world cases and practical activities.



This course provides a business foundation for information technology (IT) in organizations. It aims to develop the ability of managers to: recognize the roles of IT in organizations and understand the heavy trends in IT; discuss the business impacts of IT at the operational, managerial and strategic levels; understand the main functions and business objectives of enterprise applications; analyze managerial issues related to enterprise applications' selection, implementation and usage; understand the technical and organizational fundamentals of business intelligence (BI); design managerial BI tools such as dashboards and scorecards; enhance business analytical reasoning by using interactive data visualization tools; identify IT enabled opportunities for business model innovations



The course aims to provide students with the necessary analytical tools and conceptual framework for understanding and analyzing key economic issues in general, and economic issues of relevance for doing business in developing countries, like Vietnam. Particular attention will be paid to explaining the determinants of pricing, the distribution of income, the use of factor services, economic growth, inflation, the external payments balance, and the exchange rate. In the macroeconomics section of this course, attention is also paid to fiscal and monetary policies. Students are encouraged to be aware of the different and competing perceptions of economic phenomena. Various case studies are used to illustrate all topics covered during this course, and much of the case study material used pertains to the Vietnamese economy.



The focus of this course is to describe new challenges that the modern business environments pose for an organization and how organizations can respond to these unprecedented pressures, in particular through the management of their staff. Students will study topics like: the nature of change and how to manage it; comparing old and new organizational work designs and to study their impact on the motivation and development of employees; the different types of conflicts and politics induced by these changes and their causes and their solutions; and identifying and comparing different managerial cultures and explaining how managers can use them.



Financial statements are an essential tool of communication between companies and their partners including shareholders, employees, and investors.

Even more specifically important are the numbers that are in those statements since they play a very important role in all business transactions. The reading and understanding of financial statements is an accounting science skill that requires manages to have a fundamental understanding of a key set of rules and regulations. This course focuses on helping students develop those skills to better prepare them to make successful decisions in the business world.


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